Watertown Urban Mission is pleased to announce the availability of the following exciting job opportunities. If you are interested in making a difference in the community and working in a team environment, please consider applying today.

Before applying for a position, we encourage you to read through the posting in its entirety to ensure that you meet the minimum qualifications and follow the instructions carefully. All resumes must be accompanied by a cover letter and completed application. Watertown Urban Mission is an EOE / AAE

Click here for employment application.

Like helping people? Looking for an opportunity to be part of a team? Want to make a difference in the community?

Urban Mission seeks a full-time front desk receptionist.  Key responsibilities include greeting visitors and ensuring that all customers are checked in to the appropriate program effectively, answering multi-line phone and directing calls to the appropriate staff, accepting / recording donations, processing incoming / outgoing mail, and providing support to frontline programs, including food pantry and critical needs.  Position requires exceptional communication skills; high level of empathy and willingness to connect individuals to services in a compassionate, non-judgmental manner; excellent organizational skills; ability to stay calm in a fast-paced environment; ability to maintain confidentiality.

Requirements include associate’s degree and minimum two years of admin or customer service experience, preferably within a human services agency.

Send letter of interest, resume and three references to or Watertown Urban Mission 247 Factory Street Watertown, NY 13601. Review of applicants will begin immediately.


Do you have a mind for numbers and want to make a difference in the community?

Watertown Urban Mission has an exciting part-time opportunity for an experienced bookkeeper. Job requires a well-organized individual, skilled in QuickBooks with knowledge of non-profit accounting and a love for the work of the Mission. Primary responsibilities include overseeing payroll data entry (through ADP), recording employee leave time, processing accounts payable, preparing deposits, recording journal entries, submitting quarterly sales tax (from Impossible Dream Thrift Store sales), preparing month-end closing and generating reports for staff, board of directors and key constituents.

Qualified candidates will possess minimum associate’s degree, extensive experience in the principles and practices of non-profit accounting, and strong working knowledge of QuickBooks.

Please send cover letter and resume, including three references to Watertown Urban Mission at 247 Factory Street Watertown, NY 13601 or email Review of applicants will begin immediately.

Like working with people?  Have an eye for creative displays?  Want to make a difference in our community?

The Impossible Dream Thrift Store has an opening for a part-time Customer & Donor Relations Expert.  Responsible for accepting donations of goods, staging and selling furniture, sorting and hanging clothing, pricing merchandise, and providing excellent customer service.  This position also drives the store truck on occasion as a back-up to our Transportation Coordinator.

Requirements include high school diploma or equivalent, valid NYS driver’s license with clean driving record, customer service experience, ability to multi-task in a fast-paced environment, exceptional communication skills, physical stamina to withstand constant activity, ability to stand for long periods of time and ability to lift merchandise up to 30 pounds.

Interested candidates should email resume to or apply in person 247 Factory Street Watertown, NY.  Review of applications will begin immediately.